You can place your outdoor rental orders easily online. We have a limited supply of equipment so it is wise to make your reservation well in advance. The deadline for orders is 3 days before your reservation.
is it safe to hire camping gear?
To ensure that your trip is enjoyable we apply thorough maintenance procedures to our gear after every use. Special ozone treatment is used to deodorise equipment and to kill any bacteria and viruses. A sleeping bag liner for example is first cleared of any small objects (leaves, twigs etc.) then washed in a washing machine and finally treated in an ozone chamber after each use to ensure maximal level of hygiene.
If you are extremely allergic to dogs, please contact us via email after placing your order.
can i bring my dog to the hiking trip?
Yes you can! You'll be asked about possible pets when ordering certain equipment in our online store.
what are your refund terms if i cancel my order?
We refund 100 % of your order when cancelled 7 days or more before your reservation begins. For orders that are cancelled more than 24 hours in advance, we refund 50 %. Orders cancelled later than 24 hours before they start are not refunded.
how long periods i can hire equipment?
The maximum renting time is 30 nights in our online store. For rentals longer than that, please contact us via email.
can i choose the gear included in the bundles?
When renting on of our bundle packages, you'll be offered helpful extra gear to choose from when viewing your shopping cart. If you don't need certain equipment, you can inform us about this via email after placing your order. Leaving gear out of a bundle package doesn't affect the price.