When choosing delivery via Matkahuolto, we ship the equipment to the Matkahuolto service point that is nearest to the address that you provide us (excluding automated parcel lockers). These service points are commonly found in many supermarkets, gas stations etc. You can search for them here:
https://www.matkahuolto.fi/service-points
When the shipment is en route we'll send you an SMS containing the parcel number and a return code. You can track the parcel with the number here:
https://www.matkahuolto.fi/tracking You'll receive another SMS from Matkahuolto when your order is ready to be picked. When your reservation ends, you can return the equipment free of charge from any Matkahuolto service point (other than automated parcel lockers) with the return code that you have received. Just mention that you wish to make a customer return shipment and give the code number.
The delivery usually takes 1-3 business days to arrive. Thus, we need you place orders using this delivery method 5 days in advance in order to ensure that you have gear when you need it. You can start using the equipment immediately once it arrives even if your reservation hasn't begun yet.
The equipment is packed to protective packages for the delivery. Please return the gear in these same packages. Do not remove any markings on the packages!